Privacy Policy

Last updated: March 28, 2024

Introduction

This Privacy Policy describes how Klippo ("we", "us", or "our") collects, uses, and shares your personal information when you use our mobile application (the "App").

Information We Collect

Personal Information

When you use our App, we collect:

  • Name (first and last name)
  • Email address
  • Profile photo (if provided)
  • Phone number (for authentication)

Device Information

We automatically collect:

  • Device model and brand
  • Operating system
  • Device identifiers
  • Firebase Cloud Messaging (FCM) token for notifications

Usage Data

We collect information about how you interact with the App:

  • Authentication attempts and methods
  • Profile setup completion
  • Permission settings (notifications, calendar)
  • App navigation patterns
  • Error encounters
  • Form interactions

Calendar Information

With your permission, we access your calendar to:

  • Add your barbershop appointments
  • Manage your booking schedule

Photos/Media

With your permission, we access your device's photos to:

  • Allow you to select and upload profile pictures
  • Enable barbers to manage service-related images

How We Use Your Information

We use the collected information to:

  1. Provide and maintain the App
  2. Process and manage appointments
  3. Send notifications about your bookings
  4. Improve our services
  5. Communicate with you about service updates
  6. Maintain your user profile
  7. Enable barber-customer interactions
  8. Ensure proper app functionality

Data Storage and Security

Your data is stored securely using Firebase services:

  • Authentication data is handled by Firebase Auth
  • Profile and appointment data is stored in Cloud Firestore
  • Media files are stored in Firebase Storage
  • Analytics data is processed by Firebase Analytics

We implement appropriate security measures to protect your data, including:

  • Secure authentication methods
  • Role-based access control
  • Data encryption
  • Regular security updates

Third-Party Services

We use the following third-party services:

  • Firebase (Google) for backend services
  • Expo for app functionality
  • Apple/Google authentication services

Each third-party service has its own privacy policy and data handling practices.

Your Rights

You have the right to:

  • Access your personal data
  • Request data correction
  • Delete your account and associated data
  • Opt-out of notifications
  • Control app permissions

Data Retention

We retain your data as long as:

  • Your account is active
  • It's necessary for providing our services
  • Required by law

Children's Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy in the App
  • Sending you a notification
  • Updating the "Last updated" date

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@klippo.pro

Consent

By using our App, you consent to our Privacy Policy and agree to its terms.